Gagarin, Uning Heri, Hendri Mayanta, and Evlin Anariska Sebayang. “PENINGKATAN KINERJA PELAYANAN PUBLIK KELURAHAN MELALUI PENERAPAN BALANCED SCORECARD TERINTEGRASI”. Jurnal Industri Kreatif dan Inovatif 3, no. 2 (December 22, 2025): 102–107. Accessed September 1, 2026. https://journal.bukitpengharapan.ac.id/index.php/VISISAKTI/article/view/1032.